One Solution Payments Privacy Policy
One Solution Payments completely understands that you may have concerns on the usage, retention, security, and sharing of data that might be obtained while browsing our site. This Privacy Policy is meant to help alleviate those concerns and explain visitors’ rights.
Information We Collect
Automatically Collected Information
Our servers automatically log standard data provided by your web browser when you visit our website. This data may include your device type, operating system, browser type and version, the pages you visit, the time and date of your visit, time spent on each page, and other details about your visit or device.
User-Generated Content
We consider user-generated content to be reviews of our service, voluntarily submitted by our users and customers through our on-site feedback widget. For example, you provide content to us when you provide feedback or when you participate in any interactive features, surveys, contests, promotions, sweepstakes, activities, or events.
We may use personal information to attribute user-generated content we publish on our site.
Please be aware that any content you submit for publication may be public after posting (and subsequent review or vetting process). Once published, it may be accessible to third parties not covered under this privacy policy.
How We Collect and Use Your Personal Information
We only collect and use your personal information when we have legitimate reasons for doing so, such as responding to your email or identifying your transaction so we can assist you with a support inquiry.
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
- A parent, subsidiary, or affiliate of our company.
- Third-party service providers for the purpose of enabling them to provide their services, including (without limitation) data storage, hosting, server providers, analytics, error loggers, marketing or advertising providers, and payment systems operators.
- Our employees, contractors, and/or related entities.
- Our existing business partners.
- Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or to establish, exercise, or defend our legal rights.
- Third parties, including agents or subcontractors, who assist us in providing information, products, services, or direct marketing to you.
- Third parties to collect and process data.
- An entity that buys or to which we transfer all or substantially all of our assets and business.
Third parties we currently use include Google Tag Manager, Google Analytics, Google Adwords, and Google Optimize for analytics, search engine marketing, and A/B testing.
Storing and Protecting Your Personal Information
We keep your personal information only for an indeterminate period. This time period depends on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required for its intended purpose, we will delete it or make it anonymous by removing all details that identify you.
However, if necessary, we may retain your personal information for compliance with legal, accounting, or reporting obligations, or for archiving purposes in the public interest, scientific, or historical research purposes, or statistical purposes.
When we collect and process personal information, and while we retain this information, we use industry-standard technical and organizational measures to secure the information we store and prevent unauthorized access, disclosure, copying, use, or modification.
Although we will do our best to protect the personal information you provide to us, no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.
Your Rights and Controlling Your Personal Information
By Consent
By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You are not obliged to provide personal information to us; however, if you do not, it may affect your use of our website or services offered if the withheld information is required for said purpose.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency varies. Message and data rates may apply.
Information from Third Parties
If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.
Marketing Permission
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us via links or email.
Access
You may request the details of the personal information that we hold about you.
Corrections
If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.
Non-Discrimination
We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer, we will not deny you goods or services, charge you different prices or rates, or provide you with a different level or quality of goods or services.
Notification of Data Breaches
We will comply with laws applicable to us in respect of any data breach.
Complaints
If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide full details of the alleged breach. We will promptly investigate your complaint and respond to you in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Unsubscribe
To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this privacy policy or opt-out using the functionality provided on the website. We may need to request specific information from you to confirm your identity.
Data Portability
You have the right to request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or another machine-readable format.
Deletion
You have the right to request that we delete the personal information we hold about you at any time. We will take reasonable steps to delete your personal information from our current records. If you ask us to delete your personal information, we will let you know how the deletion affects your use of our website, products, or services. There may be exceptions to this right for specific legal reasons which, if applicable, we will set out in response to your request.
Please be aware that search engines and similar third parties may still retain copies of your personal information that has been made public at least once, like reviews and attribution, even after you have requested deletion of the information from our services.
Use of Cookies
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, which is accessed each time you visit. This helps us serve you content based on preferences you have specified.
Limits of Our Policy
Our website may contain links to other websites. If you click on a third-party link, you will be directed to that third party’s website. The fact that we link to a website is not necessarily an endorsement, authorization, or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third-party websites and cannot accept responsibility or liability for their respective privacy practices. These other websites may place their own cookies or other files on your computer, collect data, or solicit personal information from you.
Contact Us
We may update this notice from time to time to reflect changes to the type of personal data that we process and/or the way in which it is processed. We encourage you to check this notice regularly.
For any questions or concerns regarding your privacy or items in this Privacy Policy, or if you would like to discuss any issues or concerns with us, you can contact us at: